INVESTMENT YEAR
2005
REALISATION YEAR
2010
SECTOR
Services
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Debt collection business

Credit Solutions is a debt collection business for financial services customers. Its clients include Barclays, Egg, ntl and MBNA. Power2contact is its sister business, a field services based debtor trace and contact operation working principally in the utilities sector.

Livingbridge invested in the business in 2005 and worked alongside the Credit Solutions management team to support organic growth and increase its service offering to existing customers. Pete Clarke from Livingbridge says, “The Credit Solutions team have worked tirelessly over the past five years to develop and deliver a unique proposition in the debt collection market. The combination of telephone and field activity, enabled by significant investment in technology, provides a real point of difference which is valued by customers and Arvato has clearly seen the potential in the platform.”

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Power 2 Contact / Credit Solutions timeline

2005 Livingbridge invest
2010 Livingbridge realise investment