The prestigious award recognises Symphony’s use of equity investment to achieve significant growth and scale over the past 18 months and the firm’s ability to demonstrate strong leadership, innovation, and team work.
We backed the global Robotic Process Automation (RPA) services firm in 2017 with a £3.5m Series A investment.
Led by CEO David Poole, chief strategy officer Ian Barkin, chief client officer Pascal Baker and COO David Brain, Symphony was founded in 2014 and provides Intelligent Automation consulting, implementation, hosting and managed services to enterprises looking to achieve game-changing digital transformation. Symphony’s founders have been at the forefront of work innovation for two decades as former Business Processing Outsourcing (BPO) executives and established Symphony based on a vision that successfully designing and executing a Digital Operations strategy is the new corporate imperative.
We invested to support Symphony in accelerating its already rapid growth – doubling its global team, increasing delivery capacity and enhancing product development. In less than a year, Symphony has made major strides on all counts, including global expansion into Latin America and India. In addition, Symphony established Symphony Labs, focused on expanding the firm’s cognitive toolkit, including a GDPR solution. The Labs has also advised the UK Parliament on the implications of AI on industry and education. A Consulting Hub was established in Dallas, TX, a Client Advocacy & Experience Practice was launched, and vendor and strategic partnerships were expanded with Blue Prism, eNate, Thoughtonomy and UiPath.
Symphony also appointed a CFO, Brian Southward, in March of this year, and welcomed Brian and two additional members to its Board of Directors: Henry Alty of Livingbridge, and Bill Thomas, managing partner of Acresis, a founder advisory firm that has supported Symphony in their growth and equity strategies.
CEO David Poole said:
“Ten months ago, we made the strategic decision to take on PE financing to accelerate growth and help us capitalize on this rapidly expanding industry. We’ve surprised even ourselves at the scale and speed of our progress in under a year."
Henry Alty commented:
“We saw a tremendous opportunity in Symphony with their unrivaled leadership expertise, world-class delivery team, unique service offerings, and a strategic vision to meet the exploding need in the marketplace. We congratulate the founders and the whole team for this recognition.”
The Scale Up/High Growth Team of the Year Award follows recent recognition for Symphony by the Financial Times as UK Leading Management Consultants 2018, as well as the nomination for ‘Outstanding Contribution to Industry Analysis or Strategy' at the CognitionX CogX 2018 event alongside McKinsey & Company and Accenture.