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Symphony Ventures

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Global Robotic Process Automation (RPA) services firm 

Symphony was founded in 2014 and provides consulting, implementation and managed services to enterprise clients looking to automate operational processes that are manual, repetitive, complex and time consuming through RPA and Intelligent Automation solutions. Symphony enables digital transformation by helping clients design, implement and support a better way of working.

In just three years Symphony has grown into an unrivalled 120-person team of talented professionals worldwide. In 2016 Symphony was ranked the #1 RPA Pure Play Specialist by HfS Research and it has a global portfolio of firms in more than 21 countries across financial services, telecommunications, healthcare, logistics and the public sector.

Upon investment, CEO David Poole commented:

“We are delighted to be working with Livingbridge. We had a choice of partners and selected Livingbridge for its strong track record of helping founders achieve rapid growth, while respecting the company and the culture in place.

Rapid growth in the RPA market

  • During our investment, we supported Symphony to make new hires within its core markets in the U.S., U.K. and Poland, and to extend its capabilities into new geographies including India and Latin America. This strategy included supporting Symphony to double its headcount as it looked to capitalise on a market that is expected to reach £920m by 2021. 
  • In 2017 Symphony launched Symphony Labs in order to catalyse new digital transformation opportunities. This included the appointment of seasoned RPA expert Chris Gayner to spearhead the development of the project.
  • In 2018, Symphony Ventures was sold to SYKES, an international business process outsourcing firm listed on NASDAQ for a 2.4x multiple. 

 

“Henry and Livingbridge have been the ideal partner for our business over an intense period of rapid growth and development. Having trusted in our vision and backed our strategy, they have helped us to move our business forward to the point where we are now able to partner with a firm of SYKES’ size, scale and global standing. I’ve enjoyed having Livingbridge onboard for this stage of our journey and thank them for everything they have done for our business.”

David Poole, CEO

 

Timeline:

2014

Symphony founded

2015

Symphony recognised by Gartner as a Cool Vendor

2016

Symphony ranked #1 RPA Pure Play Specialist by HfS Research

2017

Livingbridge invest

2018

Symphony becomes first RPA pureplay to get Blue Prism Gold Level Capability Provider Certification

Symphony wins prestigious Scale-up/High Growth Team of the Year award from the UK Business Angels Association.

Successful sale to SYKES, an international business process outsourcing firm listed on NASDAQ.