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Symphony Labs to catalyse new digital transformation opportunities

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Symphony Ventures, the global Robotic Process Automation (RPA) services firm backed by Livingbridge, announces the appointment of seasoned RPA expert Chris Gayner to spearhead the development of Symphony Labs.

Symphony Labs will explore burgeoning trends in business automation through experimentation and collaboration across the firm’s ecosystem of partners and stakeholders. Working with thought leaders in business, technology and wider fields such as psychology, Gayner and the Labs team will explore new ways of working and thinking through automation.

While interest in automation continues to explode, enterprises struggle to optimise their automation investments. A Horses for Sources (HfS) study cites specific challenges using automation tools effectively, overcoming project siloes and establishing success milestones. Symphony Labs seeks to help organisations overcome such challenges, maximise their automation tools and pave the way for innovation. Under Gayner, Symphony Labs will identify breakthrough opportunities enabled by new solutions, and empower clients, partners and industry stakeholders to leverage them.

Symphony Labs will:

  • Act as a watchtower for new solutions – for both Symphony and its clients
  • Collaborate with Symphony’s ecosystem of partners and stakeholders around new ideas and market offerings
  • Leverage virtual and physical spaces to showcase Symphony’s work, as well as the work of partners and clients


Chris Gayner headshot

Chris Gayner commented:

“Symphony Labs is a space to ideate and envision what’s possible. It’s an environment to experiment with new tools and technologies, showcase our work and the work of our partners and clients, and educate and support global talent. Our mission is to catalyse change and propel ourselves, our partners and enterprises everywhere into the Future of Work.”

Gayner joins Symphony as Director of Labs from Genfour (now Accenture), an early pioneer in RPA. 

Symphony will open its first physical Labs location in 2018. For more information, visit the site.