FluidOne provides a range of quality data connectivity services to UK businesses across the construction, hospitality, hotels, professional services and retail sectors. The business helps its diverse and loyal customer base to securely connect any device to business-related data and applications through its unique, integrated technology platform.
The business is managed by CEO Russell Horton, CFO Hemant Patel and COO Chris Rogers (a co-founder of FluidOne) and has demonstrated strong financial growth since its inception in 2006. FluidOne has ambitious targets for the coming years, aiming to be the best quality data connectivity provider to UK businesses.
The market for network connectivity across IOT, Cloud and Mobile is a fragmented and growing one. As companies across all sectors recognise the need for digital transformation, we see multiple opportunities for FluidOne to gain market share, not least as the fibre optic broadband network continues to roll-out across the UK.
The company’s unique platform is both well-invested and scalable meaning the business is on track for both organic and acquisitive growth. Our investment will support FluidOne in the significant opportunities it has identified for cross-selling, targeted sales, marketing campaigns and new product development.
Route to success
- The business reported strong year-end results for the year ending 31 March 2019. FluidOne’s organic revenue increased by 11% year-on-year from £26.0m to £28.8m and underlying EBITDA rose by 33% from £2.4m to £3.2m (underlying is before group costs and exceptional items). Annual customer retention of 96% reflected FluidOne’s promotion in 2019 to the number one position for customer experience in UK telecoms as measured by NPS.
- In November 2019 the business announced its agreement on a material new debt facility with a leading bank. FluidOne is building a strong M&A pipeline in a growing market that is poised for consolidation.
“We have demonstrated impressive growth over recent years and have significant ambition for the future, so it’s very pleasing to have Livingbridge’s support as we look to exploit the numerous opportunities and develop a strong M&A pipeline in this expanding market."
Russell Horton, CEO at FluidOne
Launch of 'Platform One', an aggregated UK broadband and mobile platform
Launch of on-demand Ethernet service
Launch of Secure SD-WAN solution
Launch of G.FAST, an ultrafast FTTC enhancement
Ranked 32nd in the Best Companies to Work For in London
CEO Russel Horton recognised in the CEO Today United Kingdom Awards 2019